Frequently Asked Questions

Please read our FAQ before sending us a message.

Flat rate per box — max 30 KG (60×40×40 cm)

Same price whether you ship 15 kg or 30 kg. View full shipping rates & FAQ →

  1. France, Germany, Netherlands, Belgium, Austria: €85
  2. Italy, Spain: €110
  3. Denmark, Sweden: €125
  4. United Kingdom (England, Ireland, Scotland): £155
  5. USA & Canada: USD
  6. UAE & Saudi Arabia: USD

Bank Transfer, Western Union, Ria, TransferGo, TranferWise ( PayPal unfortunately not working in Turkey since 2016 )

European destinations via DPD/GLS: approximately 15 days door-to-door.

USA, Canada, UK, UAE and Saudi Arabia via UPS/FedEx: typically 1–7 days after dispatch.

See full details on our Delivery Charges page.

We are one of the rare companies that work officially certified in Turkey. After your payments are made, we will send you an invoice. We provide payments from money transfer applications, not through our website.

A few days after your order is prepared and shipped, we will send you the cargo tracking number and you can track your orders.

We will send you an invoice as soon as your payment is received in our account. You can send this invoice to your accountant.

Send us an email

info@hicabistan.com

Orucreis Mah. Teksilkent Sitesi A3 Blok No: 54 Istanbul/Esenler

( Main Office)